An aerial view over the London Bridge area.

How are our visitors and working practices changing post-Covid?

For our fourth IATM webinar, we turn our thoughts to reopening museums; how do our potential visitors feel about that return, how will city centres have changed and how will the way we work be changed in the future? Steve Mills of Decision House will present his UK research on current trends in customer sentiment while Claire Cheriyan from TfL City Planning and an expert on the workplace will join Sam Mullins, IATM President and Laura Wright, Director of the Postal Museum, to discuss the context in which we will be relaunching museum visiting. There will be short presentations, discussion and questions.

You are encouraged to share the link and invite museum colleagues to participate. The webinar will go out live but be recorded and a link posted on the IATM website.

29th April 2021, 15:00 (CET)