46th CONFERENCE 2023

24-27 September 2023, London, United Kingdom
Theme: The Post-Pandemic World and the Museum

The 2023 IATM conference will look at three significant components for a sustainable museum in the post-pandemic world; relevance to the society around us, maintaining strong corporate relationships and how to turn your collections and locations into working assets. 



Sunday, 24 September: London Transport Museum
14:00 Tea/Coffee available in the Museum Canteen
18:00 Evening Welcome Reception – Buffet Supper & Drinks at LTM; view exhibition galleries, Legacies, access to key vehicles and the retail shop and merchandise.
Monday, 25 September: Postal Museum, Mount Pleasant
10:00 Introductions & Welcome by Sam Mullins and Laura Wright
10:15 Keynote Adress
11:00 Conference Warm Up – what are your big challenges in the post-pandemic world? – facilitated by group of young museum professionals in PechaKucha format
12:30 Lunch
13:30 Session 1: Relevance for Communications & Transport Museums in the fast-moving post-pandemic world
    Intro – Laura Wright, Director, Postal Museum, London
    An aviation museum for the community; Terry Slobodian, President & CEO, Royal Aviation Museum of Western Canada, Winnipeg
    Pieter Jonkers, Head of Marketing, Postal Museum

SkillBridge – a great opportunity for professional development

IATM past president Stephen Quick will promote the funded opportunities of a SkillBridge grant from IATM through case studies of past placements and offers for the future from member museums


IATM General Assembly

President’s Report on the past year’s activities, Treasurer’s report and election of next president and board members.


Visit and ride on Mail Rail

The Royal Mail’s former 2’ gauge underground railway which ran 6.5 miles beneath London and linked stations and depots until 2003, now a very successful visitor experience for the Postal Museum.

Supper & Drinks at Postal Museum
Tuesday, 26 September: London Transport Museum
09:00 Welcome
09:30 Keynote Adress: Why Do We Support Museums? – Lord Hendy, chair of Network Rail, Trustee of LTM and of Science Museum Group

Session 2: How to win Friends and Influence People

This session will look at best practice managing those key relationships with transport authorities, city councils, corporate owners, members and sponsors.
Short case study presentations and panel discussions, chaired by Sam Mullins, IATM President

    The Junior Campus and BMW at the Berlin Technical Museum; Joachim Breuninger
    LTM Corporate Membership – from transaction to long term relationship ; LTM A/Director Marketing & Development Claire Williamson & Head of Development Wesley Salton
    Why I am a corporate member and partner of LTM; Giles Clifford, Partner at Gowling WLG, corporate partners of LTM.
    The Postal Museum and Royal Mail, Laura Wright, Director of Postal Museum, London
    The new Energy House at the Transport Museum, Luzerne, Martin Butikofer
  Workshop in groups with speakers, followed by plenary session

Retail Workshop: LT Museum

LTM shares how a successful and profitable retail business has been created, how it has secured remarkable growth over the past 5 years and the key to this growth. The talk will include insight on exclusive product development, range planning, online marketing and LTM’s ambitions for the future of cultural retailing.

LTM Commercial Director Molly Jackson and Head of Trading, Laura Mullins, will introduce their business method, take delegates in small groups into store and talk through the development of key products – socks, moquette, posters – based on the Museum’s collections.

13:00 Lunch
14:00 Conference Session 3, Clapham South Deep Shelter: Turning your liabilities into assets
Case Study – Hidden London; the Tour, the Book, the Business; LTM A/Director for Collections & Engagement Chris Nix
14:30 Delegates take Northern line from Embankment to Clapham South
15:30 Tour of the Clapham Deep Shelter
17:00 Return to LTM by Northern line
Conference Plenary session; did we deliver on our themes?
18:30 Supper, drinks back at LT Museum
Wednesday, 27 September: Optional Study Tours
1. A Day Out with I.K. Brunel
  Starting at Paddington station, travelling by pioneer engineer Brunel’s Great Western Railway to Bristol, seeing the 1841 station at Temple Meads, by boat to SS Great Britain, visit the ship, return by train to London Paddington
or 2. A Day at Mount Pleasant, Royal Mail HQ
  in central London on changes in postal services and communications behind the scenes at the Mount Pleasant sorting office

Conference rates

includes all evening events and transport

conference sessions (sunday-tuesday)
participant (IATM member) £ 500
participant (non IATM member) £ 550
each additional person (same organization) £ 400
young professional under 30 years £ 350

optional study day to Bristol (wednesday)
participant £ 140

Conference hotel

Discounted rates on a hotel will be offered, at £229 per night, Radisson Blu in Mercer Street, Covent Garden, 5-10 minutes walk to LT Museum. Delegates are asked to make their own booking and payment arrangements with the hotel. It is advisable to secure rooms before 2 August:


Please note that, as the link opens, the number of guests in the room defaults to 2 and therefore the incorrect rate is displayed. Once this is manually amended, the rate shows the agreed price of £229 per room per night, including breakfast and VAT.
Please let Lisa Di Domenico at Radisson know if you have any questions.


Cancellation of registration must be made in writing before 10th September 2023. No fees will be refunded after this date. A processing fee of EUR 30 will be deducted from all refunds. Cancellations made before 24th August 2023, refund of 100% of the registration fee minus bank charges and processing fee; cancellations made between 25th August– 10th September 2023, refund 50% of the registration fee minus bank charges and processing fee.